Terms and Conditions

Terms and Conditions

What follows here is a legal document under exclusive jurisdiction of the Irish courts:

These terms and conditions and all other content contained on this website shall be governed by Irish law and any dispute relating thereto shall be determined exclusively by the Irish courts.

Traumapathways.com is not intended to be a substitute for professional advice, diagnosis, medical treatment, psychotherapy and counselling, or mental health services.

Always seek the advice of your family doctor or other qualified health provider with any questions you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice or delay in seeking evaluation or treatment because of something you have read on Traumapathways.com.

We strongly advise that that you advise your family doctor prior to purchasing or engaging in use of any of the self-help materials promoted here as options for your own self-care.  These materials are best used as adjunct or maintenance self-help recovery tools which should only be applied alongside or following appropriate clinical treatment for psychological trauma issues.

Traumapathways.com does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on Traumapathways.com. Reliance on any information provided by Traumapathways.com, Traumapathways.com employees, others appearing on Traumapathways.com at the invitation of Traumapathways.com or other visitors to Traumapathways.com is solely at your own risk.

Testimonials or endorsements on TraumaPathways site have not been scientifically evaluated and results experienced vary significantly. Although we have made our best effort to ensure the information on this website is accurate and constantly updated, we are not liable for any incorrect information or errors. Also as medical information changes constantly and while TraumaPathways makes constant efforts to update the contents on the site, some information may become slightly out of date. This does not exclude our liability for negligently caused death or personal injury.

TraumaPathways will not be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages. Your liability to Traumapathways will be limited to €3 million and you won’t be liable to Traumapathways or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we have advised you of them.

This does not affect your statutory rights as a consumer.

Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.

Changes in Terms and Conditions

We may change our terms and conditions regarding the use of this website at any time at our discretion and without notice. By continuing to use our website you accept our terms as displayed on our website from time to time and you acknowledge your obligation to revisit these terms and conditions periodically to ensure that you are aware of the terms and conditions which apply at the time of your use of this website.

Payment and Course Access

If you decide to purchase one of our programmes, you will be charged a one-off payment as detailed on our sales page. Before making payment you are required to tick a box agreeing to abide by these Terms and Conditions. Your payment is made via Paypal. Once your payment has been processed and approved via PayPal, you will be sent an automated receipt and confirmation email which gives you your membership username and password. This will enable you to have instant access to the online training course for a period of one year. After that time, access to that particular course will be removed.

You may view the course as many times as you wish during the one year access period (access is given to one device at a time).

However, under no circumstances may any registered user share or distribute their user IDs or passwords to third parties. Any breach of these terms could result in the immediate suspension of the account.

You agree that any information you provide to us about yourself upon registration or at any other time will be true, accurate and up to date and complete. We reserve the right to terminate your registered online training account and access to our e-learning if we learn that you have provided false or misleading information. And we have the absolute discretion to cancel your username/password at any time if we suspect it is being used by an unauthorised person.

Under no circumstances whatsoever shall members distribute the courseware contained within this site. Each course is individually licensed and any member found in breach of this term shall have their account suspended immediately.

Cancellations and Refunds

If you wish to cancel your enrolment you may do so within 7 days, as long as the course has not been accessed or started. Refunds are given at the discretion of TraumaPathways and must be requested in writing (via email to info@traumapathways.com) within 7 days of purchasing the course.

It is not possible to offer refunds for partially viewed courses. We therefore highly recommend you read the course outline carefully before purchasing to ensure that it meets with your expectations.

Refunds will not be considered for technical difficulties that are outside our control, such as slow bandwidth performance. Our online courses are designed to be accessed using a broadband connection, but we have no control over the devices upon which the course is being viewed nor internet bandwidths which can affect performance causing brief delays in the downloading and display of film clips or HTML pages.

Course Certificates

For the Professionals Course, certificates are only issued to participants who have completed the entire course and requested one using the link at the end of the course.

Security

We use industry standard SSL-encryption to protect data transmission when purchasing via PayPal’s purchasing services through our website.

All security on our website is treated seriously and reviewed on a regular basis. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen. Being in ‘secure mode’ means that all of your details are encrypted to keep them secure.

PayPal Fraud Protection Service leverages the SSL (Secure Sockets Layer) protocol that provides online identity and security using an encryption key length of 128 bits, the highest level commercially available.

PayPal automatically encrypts your confidential information in transit from your computer to PayPal’s servers that are heavily guarded both physically and electronically.

Privacy Policy

TraumaPathways takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.traumapathways.com. By subscribing to one of our online courses, and/or using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via the Site.

If you have any queries about the policy, please email us at info@traumapathways.com and we will do our best to answer your questions.

Any disclosure of personal information will be strictly controlled and made fully in accordance with the current Irish legislation, in particular the Irish Data Protection Act 1988 and Data Protection (Amendment) Act 2003. The information we hold will be accurate and up to date.

We will collect the following personal information from you when you make an online purchase: Name, address, phone number and email address when making a purchase. We use this information to process your service requests and will only contact you to advise you of special offers or courses we think may be of interest you if you have ticked the appropriate boxes when registering an account with us. If you do not wish to receive such information, please email us at info@traumapathways.com to allow you to opt out of receiving any further information from us.

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at any time.

We do not share this information with any third parties unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

Cookies

When you visit our site we may store some information known as cookies on your computer. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. Passwords and credit card numbers are not stored in cookies. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. If you disable cookies off, some features will be disabled and so some of our services will not function properly.

Copyright

All of the material featured in our online courses is copyrighted and no part may be duplicated, copied, photocopied or reproduced in any form, or by any means, without prior permission in writing from Traumapathways. Please email us at info@traumapathways.com if you wish to obtain permission.
Links to other sites

Our website and our training materials include links to other websites. These links are provided for information purposes only. The existence of a link on this website does not signify that we endorse either the linked website or its content, and we will not bear any responsibility for them.

Information about other products and services

From time to time, if you choose to opt-in, we will send you information about our goods and services which we think may be of interest to you. We will also send you out our regular Newsletter, again if you opt-in. You can tell us to stop this at any time by clicking on the unsubscribe link that you will always find in email communications from us.

Please let us know if you change your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at any time.

Online Conduct

Visitors agree to use the Traumapathways web site and Facebook pages (public, private or secret) only for lawful purposes and are prohibited from posting on or through the web site and Facebook page any unlawful, harmful, threatening, abusive, harassing, defamatory or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law.

For your own protection, you should bear in mind that any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information. 

Trading Name and Address

TraumaPathways is the trading name of Alison Winfield, 7 Chatsworth, Donnybrook Hill, Douglas, Cork, Ireland.